Reviews

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The service was great! He fixed our problem and also showed us how to maintain our fireplace. Personable, efficient and friendly. Would use again and refer to friends and family.

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Shawn was on time for the appointment, and he kept me informed throughout the repair process.

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They were very knowledgeable and caring. They are top for me. I will recommend them to friends and family. There are not too many people as nice and caring as those two.

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Very reliable, very knowledgeable, I would recommend them to friends and neighbors for sure.

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Friendly and efficient.

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The owner was super nice and easy to work with.

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Easy to work with Shawn and Kendra. Very polite. Did a good job at a good price.

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My problem was a tough fix and he stayed with it until it was finished. Very responsive to phone calls and texts.

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He was all I needed!

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Very professional. Great conversationalist.

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Interactive, explaining the service as they went along. We felt better informed when they finished.

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Quality work. Had the needed parts to finish the job.

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Knowledgeable and honest, was able to diagnose and repair my gas fireplace quickly. Would recommend his service to others.

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Friendly, efficient, confident mason. I'm so glad he called me back! I've found my fireplace guy!

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Shawn came out the same day that I called to make an appointment, which was wonderful because it was the coldest day we've had and I needed my gas fireplace fixed ASAP. He was right on time and so pleasant to work with. I highly recommend using this company. Thank you so much for doing a great job.

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I received same day service! He worked hard on getting it finished and working for us! Honest and would definitely recommend to friends and family!

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Great work.

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Would hire them again.

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Very professional and exact 1 2 3.

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Showed up on time and easy to talk to. Highly recommend.

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I had Shawn fix my gas fireplace. He was great! Took care to keep everything clean and quickly solved my problem. He was great to talk to and explained what the issue was. I have had 3 other people come to fix it but he was the only one to take care of the problem. Highly recommend Akron Tuck Pointing.

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They were professional and very clean. The chimney has been cleaned and no mess in the house.

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I am so glad to have hired them and would trust them fully to come and our work on my brick or gas fireplace!.

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Willing worker.

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He tuck pointed my front porch. Excellent work! I talked to him on a Friday evening and it was done Sunday afternoon! Everything went smoothly.

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very impressive in all aspects. Quality of the work, value for the money very impressive customer service. Tim, Kendra and Shawn are awesome I highly recommend this company They cleaned the chimney, installed a gas log set and located and installed a remote control.

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Shawn and Tim were great! They worked hard in adverse conditions ( and well after dark ) to complete my chimney repair. They were friendly, personable and professional. Highly recommended!.

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Friendly and hard working. Completed all projects and provided additional services at no extra cost.

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Very professional. Answered all my questions.

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They did not fix the problem but were able to make a couple of suggestions that did work and corrected the problem. Thank you !!.

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They knew what they were doing and they worked very hard. They also cleaned my chimney. I was very happy with their work and service.

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Knowledgable, helpful, competent, friendly, caring.

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I originally wanted a piece replaced in an electric fireplace, but there were too many things wrong to replace and no other parts available. Shawn and Kendra and Tim took their time to find my an affordable replacement and made sure that all wiring and pieces were in working order before they felt they were finished. I appreciated the care and time they put into the project. I would reccomend them to anyone.

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We simply had an exceptional experience with Shawn from beginning to end. He was responsive, explained the issue and didn't mind me looking over his shoulder so I could become better educated in the process. Great personality and resolution. Thanks Shawn!.

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Very friendly & explained everything & would highly recommend them !.

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Great work and craftsmanship from Shawn and Akron Tuckpointing. Our chimney was in pretty bad shape but Shawn was able to give us another 20-25 years on it. Highly recommended and look forward to him putting in a retaining wall for us this spring. Thank you Ryan & Sharlet.

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I needed several bricks replaced in my chimney and the mortar repaired. They worked all night, in the dark with a lamp, to get it done. I so appreciated them! And the whole team was really friendly and knowledgeable.

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They're great, I'd use them again.

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Would definitely recommend them for your fireplace needs.

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Shawn did a great job in a short time. I would highly recommend him.

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I wish that everyone I have ever hired was as reliable as Shawn. He is always fast to respond and shows up when he said he would. Would highly recommend Shawn and Akron tuck pointing to anyone!!!.

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Extremely professional and knowledgeable!.

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Started on the project immediately time and day did not matter was only to finish it at the best quality. 1 2 3.

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Shawn is GREAT! He was responsive texting me if he was running behind or coming early. Tough job with tricky scaffolding, Shawn rose to the challenges and got the job done.

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Shaun is extremely personable and easy going. It was a pleasure to work with him and he did an excellent job re-pointing our brick walkway.

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Went to great detail to make sure everthing was done right Great workmanship Would hire again if I needed more work done.

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Unfortunately Shawn ran into a few snags while doing the repair work on my gas fireplace. It turned what would normally be a service call to a nearly all-day visit. In the end, he figured it out and got my fireplace working. All at the fair price that he quoted me. I would definitely use Shawn again.

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He came quickly and got the fireplace going again. He also went the extra mile and shoveled the walk!.

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He was on time and was professional. I will hire him again to service my gas fireplace.

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Shawn was very professional & honest & I will definitely call him for other work.

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Great.

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Shawn is more than just a great masonry contractor (I had hired him for that previously), he is also a fireplace magician! I thought my fireplace would never work again after having a couple other companies look at it, telling me it wasn't worth fixing, it needed a new insert or that it would cost almost $2,000 to fix. I called Shawn, he knew what was wrong within minutes, didn't have to replace anything and got it going for only $150. Definitely hire! Thank you so much!.

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Great communication, explained the process, and very polite!.

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Sean came over the next day to fix our fireplace. The job was completed quickly and effectively. Highly recommended. Thanks.

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Good communication Friendly Focused and timely. Will call again whenever needed. Highly recommended.

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Shawn and the crew did great work on an old chimney with challenging access. They are trustworthy, thorough and customer friendly. I would hire them again.

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Shawn & Tim did a great job figuring out why my electric gas fireplace was not working and they fixed the problem. Tim did a thorough check afterwards to insure everything was secure with no gas leaks. A great job!.

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Shawn is very knowledgable, is a creative problem solver and he communicated with us on every step of the job. I would definitely hire him again and recommend him to others.

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Shawn and Tim are both very knowledgeable about their line of work and very professional in going about the job. I highly recommend this company.

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Shawn did a great job with attention to detail. He is a perfectionist is doing the job correctly. Very easy to work with and I would not hesitate is hiring Shawn for future jobs.

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Great to work with.

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I was getting a new roof the next week and I needed to have the chimney point it up and a liner put inside it they came out on a Saturday and knock it out did more than I expected excellent job thank you.

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Shawn and Tim were determined to find the reason my fireplace wouldn't turn on and spent 2 hours figuring it out. They were thorough in eliminating causes until they discovered the part they needed. Part was ordered and came in sooner than expected and it was installed in a short time. Friendly guys and work completed in a professional manner. I recommended them to my neighbors. See full review.

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Shawn and Tim rebuilt one chimney from the roof up, and replaced the mortar in a second chimney. They were hampered by some nasty weather so the job took a little longer than projected but in the end they did a beautiful job and I was very happy. I wouldn't hesitate to hire them again.

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Very professional and multitalented Was able to resolve all concerns and fixed my floor. Both guys were well mannered and efficient. The new wood floor is gorgeous!.

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Excellent experience all around!! Highly recommended!! I'm so happy with the results done.

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Shawn and his helper, Tim ,knew what they had to do and got the job done.My wife and I are very pleased with the finished work.

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Shawn is such a nice person. So glad to have someone take care with even a small project that most would not bother with. Really appreciated that he was willing to get the job done.

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Super friendly, great communication, fair price, and old world craftsmanship. Shawn and his co-worker were able to expertly match my mortar color and tuck point a ridiculously high chimney on a 3 story home. No one else we sought would even take on the project but Shawn was able to make an almost 100 year old chimney look like new. He renewed my faith in home repair contractors and we plan on having him back in the spring for other projects. Shout out to my wife for finding him on HomeAdvisor. See full review.

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Highly Creative 1 2 3.